Uphold® — Uphold.com Login & Account Help

Accessing your Uphold® account

To sign in to your Uphold® account use the official login: Uphold.com Login. You can also access your balances, send or receive funds and trade on Uphold® Exchange through the Uphold Live App (mobile and desktop). Always confirm you’re on the official domain before entering credentials.

Quick tips for a smooth login

• Double-check your email address and password; copy-paste can add spaces.
• Use the latest browser version or the official Uphold Live App for best compatibility.
• Disable VPNs or strict firewall rules temporarily if connectivity fails.

Troubleshooting common login & app issues

Uphold Login not working / Unable to login

If you can’t sign in: clear browser cache, try an incognito window, or reinstall the Uphold Live App. Reset your password from the login page if you suspect credential issues.

Error connecting Uphold account

Network interruptions, VPNs or browser extensions can block connections. Try a different network and temporarily disable extensions. If Ledger or other hardware wallets are connected, ensure their firmware and companion apps are updated.

Can't verify Uphold wallet / verification declined

Verification typically requires identity documents and a selfie. Upload clear, unedited images and ensure the name and address match official documents. If verification fails repeatedly, consult the Uphold® Help Center for the exact document list.

Uphold App not working & 2FA issues

If the app crashes or 2FA is lost, use recovery codes or the account recovery process. Note: if you also use a hardware wallet like Ledger®, consult the hardware vendor for 2FA device guidance.

Account recovery & secure practices

Begin recovery at the official support pages: Uphold® Help Center. For password resets use the login page link. If you suspect unauthorized access, contact support immediately and enable extra security—change passwords, revoke active sessions and enable 2FA.

When to contact support

• Account lockouts after multiple failed attempts
• Failed identity verification after repeated tries
• Unrecognized transactions or suspected compromise

FAQs

1. How do I reset my Uphold® password?

Use the “Forgot password” link on Uphold.com Login and follow email instructions.

2. Why do I see "error decline" during a transaction?

Declines often come from incomplete verification, insufficient balance, or card/bank restrictions—complete verification and check payment method limits.

3. How do I reset Uphold® 2FA?

Follow steps in the Uphold® Help Center for 2FA recovery; keep your backup codes safe. If you use a hardware authenticator, consult that device's support as well.

4. What if the Uphold Live App keeps crashing?

Update or reinstall the app, clear app storage, and ensure device OS is current. Contact Uphold® support if problems persist.

5. How long does verification take?

Verification times vary; simple checks can take minutes-hours, while manual reviews may take longer—monitor your support ticket for updates.

6. Is linking Ledger or other hardware wallets supported?

Third-party integrations depend on the hardware vendor and Uphold® policies. Ensure firmware and apps are current and consult both vendor support pages.